Learn about the dedicated features Khomp SBC media gateways offer to contact centers

Khomp SBC media gateways add enhanced performance, stability, and intelligence to contact center infrastructures. This article will show you how to obtain these differentials and other unique benefits for this scenario.   Analytics and SBC Analytics, an algorithm for classifying calls with special emphasis on active contact center operations, has received the 2017 Anuário Tele.Síntese […]

Is your voice network protected? If it is not, then you are running the risk of having your PBX invaded

Imagine the following situation: your company’s phone bill keeps increasing and you can’t seem to figure out which department or terminal is responsible for this. And even worse: these unfamiliar calls begin to hinder the performance of your telephony infrastructure, overloading the devices, lowering the quality of your operations. So, what seems to be the […]

What is the purpose of a media gateway? Find out whether your company needs this technology to support your telephony functions

To clearly understand what a media gateway is for is essential for any organization looking to improve its telephony network. This versatile equipment allows you to manage and add a number of features related to the communication infrastructure, both in terms of performance and smart control of costs. But how do we find out whether […]