New design for telephony platforms uses the robust Khomp EBS. The Ministry of Education of Argentina is a body of the Executive Branch that defines the policies and strategies of the country’s educational system. One of its responsibilities is to ensure compliance with the provisions established by law through the planning, implementation, monitoring and evaluation […]
As part of a number of benefits the new KMG MS lineup introduced in the industry, KMG Analytics is a new Khomp call classification algorithm. It was designed and developed to meet the demands of a scenario that is continuously changing, and it offers many facilities. The first one is that KMG Analytics can be […]
Chain store with over 40 Furniture and Appliance shops with strong presence in Western Santa Catarina. Due to the increased growth in the last years, the Bebber Group company needed to broaden its investments in technology to better serve its customers. The main objectives in the telecom area were the following: – Corporate voice integration […]
The Italian group AlmavivA, is specialized in contact center segments, CRM, and information technology outsourcing, and has 39 subsidiaries in Italy and four abroad in: Tunisia, Romenia, China, and Brazil. The company installed their network in Minas Gerais, starting operations in 2006, with an investment of 30 million to mount a call center with two […]
Considered the largest call center company in the country’s Midwest region, Call Contact Center is among the top 10 call center organizations in the country especially because it is one of the first Brazilian companies to develop a platform integrated with open source communication software using a 100% IP-PBX platform for attendance. It has branches […]
KPMG deployed at their headquarters in São Paulo/SP the solution COMMBOX by Voicelinx, a client of Khomp. Fully integrated with the PABX Siemens HiPath 4000, the COMBOX is a communications platform providing the functionality of ADC, IVR, Callback, Call Center Monitoring, Recording, and connectivity of local and remote agents. KPMG’s installation provides a reduction of […]
